Siemens 6AV6647-0AG11-3AX0 KTP400 Basic

Name: Siemens 6AV6647-0AG11-3AX0 KTP400 Basic
Brand: Siemens
SKU: 6AV6647-0AG11-3AX0
Availability: InStock

Price range: € 1.363,00 through € 2.846,00

Condition

Clear

SKU: 6AV6647-0AG11-3AX0 Category: HMI & Display Brand: Siemens

Description
Additional information

The Siemens KTP400 Basic (part number 6AV6647-0AG11-3AX0) is a compact key and touch panel belonging to the SIMATIC HMI Basic Panel family. It features a 4-inch widescreen display and is designed for straightforward machine-level visualization tasks. As part of the Basic Panel generation, it is engineered for cost-effective HMI solutions in entry-level automation environments.

The KTP400 Basic is equipped with a 4-inch TFT widescreen display with a resolution of 480 x 272 pixels and 64,000 colors, providing clear process visualization. It supports PROFINET communication for integration with Siemens S7-1200 and S7-1500 PLCs, as well as other PROFINET-compatible controllers. The panel features 4 configurable function keys, a resistive touch screen, and is configured using Siemens TIA Portal (WinCC Basic). It operates on a 24 V DC supply and offers 10 MB of user memory for project data.

The KTP400 Basic is widely used in small to medium-sized machinery across manufacturing, packaging, food and beverage, and general industrial automation. Its compact form factor and PROFINET connectivity make it suitable for decentralized machine panels where space is limited. The panel is particularly appropriate for applications requiring simple operator interaction, status displays, and basic process parameter adjustment.

Technical Specifications

Display Size	4 inch (widescreen)
Display Resolution	480 x 272 pixels
Display Colors	64,000 colors
Display Type	TFT
Touch Technology	Resistive touch screen
Function Keys	4
Input/Operating Voltage	24 V DC
Power Consumption	4.5 W (typical)
Communication Interface	PROFINET (1x RJ45)
User Memory	10 MB
Operating Temperature	0 °C to +50 °C
Storage Temperature	-20 °C to +60 °C
Relative Humidity	10% to 90% (non-condensing)
IP Rating (Front)	IP65
IP Rating (Rear)	IP20
Mounting	Panel mounting
Certifications	CE, UL, cULus
Configuration Software	TIA Portal WinCC Basic V13 or higher
Series/Product Family	SIMATIC HMI Basic Panel 2nd Generation

Common Error Codes & System Events

Event ID: 10000: Communication error between HMI panel and PLC. The configured connection to the controller cannot be established or has been lost.
Check PROFINET cable and connector integrity. Verify IP address configuration on both the HMI and PLC. Ensure the PLC is in RUN mode and the correct device name is assigned.
Event ID: 10001: Connection to PLC interrupted during runtime. The HMI lost communication with the configured controller.
Check network cabling and switch/hub connections. Verify PLC is powered and running. Restart the HMI if the connection is not automatically re-established.
Event ID: 20000: Project download error. A project transfer to the HMI panel failed or was interrupted.
Verify the TIA Portal project is compiled without errors. Check the network connection between the engineering PC and the HMI. Ensure the HMI is in transfer mode before initiating the download.
Event ID: 40000: Tag read/write error. The HMI was unable to read from or write to a configured PLC tag.
Verify the PLC tag address and data type match the HMI configuration. Check that the PLC program is running and the relevant data blocks are not write-protected.
Event ID: 70010: System memory low. The available runtime memory on the HMI panel is insufficient for the current project.
Reduce the number of active alarms, trend curves, or recipe entries in the project. Optimize the project in TIA Portal and reload it to the panel.
Event ID: 110000: Internal device error. A hardware or firmware fault has been detected on the HMI panel.
Perform a power cycle on the HMI. If the error persists, perform a factory reset via the Start Center. If unresolved, the unit may require repair or replacement.

Frequently Asked Questions

Which PLCs are compatible with the KTP400 Basic 6AV6647-0AG11-3AX0?

The KTP400 Basic is primarily designed for use with Siemens S7-1200 and S7-1500 PLCs via PROFINET. It can also communicate with S7-300 and S7-400 controllers using the appropriate PROFINET configuration in TIA Portal.

What software is required to configure the KTP400 Basic?

The KTP400 Basic must be configured using Siemens TIA Portal with the WinCC Basic engineering software, version V13 or higher. WinCC Comfort or Advanced licenses are not required for this panel.

What communication interface does the KTP400 Basic support?

The panel features one PROFINET interface via an RJ45 connector. It does not support MPI, PROFIBUS, or serial communication natively.

What is the supply voltage for the KTP400 Basic?

The KTP400 Basic operates on a 24 V DC supply voltage. Ensure the power supply provides sufficient current, as the panel consumes approximately 4.5 W under typical operating conditions.

Can the KTP400 Basic be used outdoors or in harsh environments?

The front face of the KTP400 Basic is rated IP65, making it resistant to dust and water jets when properly panel-mounted. However, it is not rated for outdoor use without additional protective enclosures, and the rear of the unit is only IP20.

Troubleshooting

Display remains blank after power on

Measure the 24 V DC supply voltage at the power connector on the rear of the panel. Check for correct polarity. Verify the supply current is sufficient.

Correct any wiring errors or replace the power supply if voltage is absent or out of tolerance. If voltage is correct and the display remains blank, the internal power supply or backlight may be faulty and the unit should be sent for repair.

HMI cannot establish PROFINET connection to PLC

Check the RJ45 cable and verify link LEDs are active on both the HMI and the network switch or PLC port. Confirm the IP address and device name assigned to the HMI match the TIA Portal project configuration.

Replace the network cable if no link is detected. Reassign the PROFINET device name using TIA Portal's 'Assign device name' function. Ensure both devices are on the same subnet and that no IP address conflicts exist.

Touchscreen does not respond or responds inaccurately

Check for physical damage or contamination on the touch surface. Determine whether the issue is limited to specific screen areas or is global. Test with a stylus to isolate touch hardware from finger-input issues.

Clean the screen surface with a soft, dry cloth. If inaccurate, recalibrate the touch screen via the Start Center settings menu. If the touch panel is physically damaged or unresponsive after calibration, the unit requires hardware repair.

Project transfer from TIA Portal fails

Verify the HMI is in transfer mode (accessible via the Start Center). Check the network connection between the engineering PC and the HMI panel. Confirm the TIA Portal project compiles without errors.

Set the HMI to transfer mode manually via the Start Center. Ensure the PC and HMI are on the same network subnet. Recompile the TIA Portal project and retry the download. Temporarily disable PC firewall software if the connection is blocked.

Alarm messages are not displayed on the HMI at runtime

Check the alarm configuration in TIA Portal to confirm alarm tags are correctly linked to PLC addresses. Verify the PLC communication is active and the relevant alarm bits are being set by the PLC program.

Correct any misconfigured alarm tag addresses in TIA Portal and reload the project. Confirm the PLC logic is correctly setting the alarm trigger bits. Check that the alarm view or alarm window control is present and visible on the relevant HMI screen.

Condition	Repair, Used, Refurbished, New in box (sealed)