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    • Siemens 6AV6371-1DQ17-5AX0 SIMATIC WinCC
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    Siemens 6AV6371-1DQ17-5AX0 SIMATIC WinCC

    € 1.278,00

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    SKU: 6AV6371-1DQ17-5AX0 Category: HMI & Display Brand: Siemens
    • Description
    • Additional information

    The Siemens 6AV6371-1DQ17-5AX0 is a WinCC (Windows Control Center) runtime software license belonging to Siemens' SIMATIC HMI software family. WinCC is a supervisory control and data acquisition (SCADA) and human-machine interface (HMI) software platform designed for industrial process visualization and control on PC-based systems. This particular part number corresponds to a WinCC runtime license with a specific tag count configuration, enabling process visualization on standard industrial or office PCs running Microsoft Windows.

    The WinCC runtime software provides a comprehensive set of features including process visualization, alarm management, trend displays, reporting, and historical data archiving. It supports a wide range of communication interfaces and drivers for connecting to Siemens SIMATIC S7 PLCs via PROFIBUS, PROFINET, and MPI, as well as third-party controllers via OPC DA/UA. The software includes a powerful scripting environment (VBScript and C-Script) for custom automation logic, and supports redundant server configurations for high-availability applications. The tag-based licensing model of this SKU defines the maximum number of process variables (tags) that can be configured and monitored at runtime.

    WinCC is widely deployed in process industries such as oil and gas, chemical processing, water and wastewater treatment, power generation, and manufacturing automation. It is suitable for applications requiring centralized monitoring of distributed plant equipment, integration with MES and ERP systems via open interfaces, and long-term process data archiving for quality and compliance purposes. The PC-based platform allows for flexible hardware selection and easy integration with standard IT infrastructure.

    Technical Specifications

    Software Type SCADA / HMI Runtime Software
    Product Family SIMATIC WinCC
    License Type Runtime License
    Operating System Microsoft Windows (32/64-bit)
    Communication Interfaces PROFIBUS, PROFINET, MPI, OPC DA, OPC UA
    PLC Compatibility SIMATIC S7-300, S7-400, S7-1200, S7-1500, and third-party via OPC
    Scripting Support VBScript, C-Script
    Archiving Process data and alarm archiving with SQL-based historian
    Redundancy Support Server redundancy supported
    Series / Product Family SIMATIC WinCC V7
    Certifications CE, UL

    Common Error Codes & System Events

    Event ID: 1000000
    WinCC runtime startup failure. The runtime system could not be started, often due to licensing issues or corrupted project data.
    Verify that the license key (USB dongle or software license) is correctly installed and recognized. Check the WinCC diagnostic log for detailed error information and repair or restore the project if corrupted.
    Event ID: 1001000
    Communication error to PLC. The configured communication channel to the PLC cannot be established or has been interrupted.
    Check physical network or fieldbus connections. Verify PLC address settings and communication driver configuration in WinCC. Ensure the PLC is powered and in RUN mode.
    Event ID: 112456
    Tag logging runtime error. The process data archiving system has encountered an error and logging has stopped.
    Check available disk space on the archive drive. Verify SQL Server service is running. Restart the WinCC Tag Logging runtime component from the WinCC Explorer.
    Event ID: 1004000
    License not found or invalid. WinCC runtime cannot find a valid license for the configured tag count or feature set.
    Insert the correct USB license dongle or verify the software-based license using the Siemens Automation License Manager (ALM). Ensure the license matches the required tag count.
    Event ID: 1003000
    Alarm Logging runtime error. The alarm management system has failed to start or has stopped unexpectedly.
    Check the WinCC diagnostic file (WinCC.log) for specific error details. Restart the Alarm Logging runtime. If the issue persists, check the integrity of the alarm configuration in the WinCC project.
    Event ID: 1002000
    Graphics runtime error. A process screen or picture window has failed to load or render correctly.
    Verify that all referenced picture files exist in the project directory. Check for missing or corrupt graphic objects. Recompile the affected pictures in WinCC Graphics Designer.
    Event ID: 1005000
    User Administration error. A user login attempt has failed or the user administration database is inaccessible.
    Check that the WinCC User Administrator service is running. Verify user credentials and access rights. If the database is corrupt, restore from a backup or reconfigure user accounts.

    Frequently Asked Questions

    What is the tag count supported by the 6AV6371-1DQ17-5AX0 license?

    The 6AV6371-1DQ17-5AX0 is a WinCC runtime license; the specific tag count is encoded in the part number variant. This SKU corresponds to a high tag count runtime configuration. Refer to the Siemens SIMATIC WinCC ordering data documentation to confirm the exact tag limit for this specific part number.

    What operating systems are compatible with this WinCC runtime software?

    WinCC V7 runtime is compatible with Microsoft Windows 7 (64-bit), Windows 10 (64-bit), and Windows Server 2012/2016 in their supported versions. It is not compatible with 32-bit operating systems in later versions.

    Can WinCC communicate with third-party PLCs using this license?

    Yes, WinCC supports OPC DA and OPC UA communication standards, allowing connectivity to third-party PLCs and automation systems that provide an OPC server interface. Dedicated communication drivers for Siemens S7 controllers are also included.

    Is a hardware dongle required to run this WinCC runtime license?

    WinCC licenses can be delivered as USB hardware dongles (SIMATIC Automation License Manager key) or as software-based licenses managed through the Siemens Automation License Manager (ALM). The delivery format depends on the order configuration.

    Can this WinCC runtime be used in a redundant server configuration?

    Yes, WinCC V7 supports server redundancy configurations where two WinCC servers operate in parallel. This requires appropriate redundancy licenses in addition to the base runtime license.

    Troubleshooting

    WinCC runtime fails to start after installation

    Check the Windows Event Viewer and the WinCC diagnostic log (WinCC.log) for error messages. Verify that the Automation License Manager detects a valid license and that all required Windows services (SQL Server, WinCC services) are running.

    Ensure the correct license is installed and recognized by the Automation License Manager. Start all required services manually via Windows Services Manager. If SQL Server is not running, start it and then restart the WinCC runtime.

    No communication to PLC; all tags show invalid or error status

    Check the WinCC Channel Diagnosis tool to identify which communication channel is reporting errors. Verify the physical network connection, IP address or PROFIBUS address configuration, and that the PLC is in RUN mode.

    Correct any misconfigured addresses in the WinCC Tag Management. Replace or reseat network cables. Ensure the correct communication driver version is installed and that firewall rules are not blocking the connection.

    Process screens load slowly or display rendering is sluggish

    Check CPU and RAM utilization on the WinCC server or client PC. Evaluate the number of dynamic objects and update cycles configured in the affected pictures. Check for excessive tag update rates.

    Optimize picture objects by reducing unnecessary dynamic links and increasing update cycle times where real-time display is not critical. Upgrade PC hardware RAM or CPU if system resources are consistently at capacity.

    Historical trend data is missing or archiving has stopped

    Check available disk space on the archive partition. Verify that the SQL Server service is running and that the WinCC Tag Logging runtime is active in WinCC Explorer. Review the WinCC diagnostic log for archiving errors.

    Free up disk space or expand the archive storage. Restart the SQL Server service and the WinCC Tag Logging runtime. Configure archive backup and segmentation settings to prevent future disk space exhaustion.

    WinCC project cannot be opened after a Windows update or PC migration

    Check if the WinCC version installed matches the version used to create the project. Verify that the SQL Server instance name and Windows user account permissions have not changed after the update or migration.

    Reinstall or repair the WinCC installation if version mismatches are detected. Restore the original SQL Server instance name or reconfigure the WinCC project database connection. Ensure the Windows user running WinCC has full administrative rights to the project directory.

    Condition

    Repair, Used, Refurbished, New in box (sealed)

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