Siemens 6AV2124-0JC01-0AX0 SIMATIC HMI TP900 Comfort

Name: Siemens 6AV2124-0JC01-0AX0 SIMATIC HMI TP900 Comfort
Brand: Siemens
SKU: 6AV2124-0JC01-0AX0
Availability: InStock

Price range: € 842,00 through € 1.683,00

Condition

Clear

SKU: 6AV2124-0JC01-0AX0 Category: HMI & Display Brand: Siemens

Description
Additional information

The Siemens 6AV2124-0JC01-0AX0 is a 9-inch widescreen Touch Panel belonging to the SIMATIC HMI Comfort Panel series. It is designed for high-performance human-machine interface applications and serves as an operator panel for monitoring and controlling industrial automation systems. This unit is part of Siemens' premium HMI line, offering advanced visualization capabilities and broad controller compatibility.

The TP900 Comfort features a 9-inch TFT widescreen display with a resolution of 800 x 480 pixels and 16 million colors, delivering clear and detailed process visualization. It supports resistive touch input and includes two PROFINET interfaces, one MPI/PROFIBUS DP interface, and USB host/device ports for flexible connectivity. The panel is equipped with 12 MB user memory for project data, supports Sm@rtAccess and Sm@rtService for remote monitoring, and runs on the Windows CE operating system. It also supports integration with WinCC flexible and TIA Portal engineering environments.

The TP900 Comfort is widely deployed in manufacturing, automotive, food and beverage, water treatment, and process industries. It is suitable for machine-level control panels where a compact yet capable HMI is required, particularly in applications demanding reliable PROFINET or PROFIBUS communication with Siemens S7 PLCs and third-party controllers. Its robust construction and wide operating temperature range make it appropriate for demanding industrial environments.

Technical Specifications

Display Size	9 inch (widescreen)
Display Resolution	800 x 480 pixels
Display Colors	16,777,216 (16 million)
Display Type	TFT LCD
Touch Technology	Resistive
Input/Operating Voltage	24 V DC
Power Consumption	Typically 18 W
Communication Interface	2x PROFINET (RJ45), 1x MPI/PROFIBUS DP (RS 422/485), 2x USB (host/device)
User Memory	12 MB
Operating Temperature	0 °C to +50 °C
Storage Temperature	-20 °C to +60 °C
Relative Humidity	10% to 90% (non-condensing)
IP Rating (Front)	IP65
IP Rating (Rear)	IP20
Dimensions (W x H x D)	260 x 172 x 46 mm
Panel Cutout	245 x 157 mm
Certifications	CE, UL, cULus
Series/Product Family	SIMATIC HMI Comfort Panel

Common Error Codes & System Events

Event ID: 10000: Communication error between HMI panel and PLC. The configured connection to the controller cannot be established or has been lost.
Check PROFINET or PROFIBUS cable connections and termination resistors. Verify PLC is powered and running. Confirm IP address or MPI address settings match the project configuration.
Event ID: 10001: Connection to the PLC was interrupted during runtime operation.
Inspect network cabling and switch/hub integrity. Check PLC program status. Restart the HMI panel and re-establish communication.
Event ID: 20000: Tag read error. The HMI is unable to read the value of a configured tag from the controller.
Verify the tag address in the project configuration matches the actual PLC data block or memory address. Check controller program for address changes.
Event ID: 20001: Tag write error. A write operation to a PLC tag has failed.
Check that the target PLC address is not write-protected. Verify communication link integrity and confirm correct data type mapping in the HMI project.
Event ID: 40000: Project loading error. The HMI runtime was unable to load the project file from internal memory.
Re-transfer the project from TIA Portal or WinCC flexible to the panel. Check available user memory and ensure the project was compiled without errors before transfer.
Event ID: 50000: System memory low warning. Available runtime memory is critically low.
Reduce the number of active screens, limit logged data, or optimize the project to reduce memory usage. Consider archiving or deleting old data logs.
Event ID: 70000: Backup battery low or missing (if applicable). The internal buffer battery voltage is below threshold.
Replace the internal backup battery with the correct Siemens-specified replacement. Follow ESD precautions during replacement.
Event ID: 3000: Screen saver or backlight timeout has activated, display appears blank.
Touch the screen or press a configured key to reactivate the display. Adjust screen saver timeout settings in the HMI project or Control Panel settings if needed.

Frequently Asked Questions

What PLC systems is the TP900 Comfort compatible with?

The TP900 Comfort is primarily designed for use with Siemens SIMATIC S7-300, S7-400, S7-1200, and S7-1500 PLCs via PROFINET or PROFIBUS DP. It also supports communication with third-party controllers through OPC and other standard protocols.

What engineering software is required to program this HMI panel?

The 6AV2124-0JC01-0AX0 is configured using Siemens TIA Portal with the WinCC Comfort/Advanced option. It is also compatible with the legacy WinCC flexible 2008 engineering tool.

What is the supply voltage for this panel?

The TP900 Comfort operates on 24 V DC. Ensure a stable, regulated 24 V DC power supply with sufficient current capacity is used.

Does this panel support remote access or remote monitoring?

Yes, the TP900 Comfort supports Sm@rtAccess and Sm@rtService functions, allowing remote monitoring and control via a standard web browser or the Sm@rtClient application over an Ethernet network.

What is the IP protection rating of the TP900 Comfort panel?

The front face of the panel is rated IP65, providing protection against dust and water jets. The rear of the unit is rated IP20.

Troubleshooting

Display remains blank after power is applied

Check the 24 V DC supply voltage at the power connector using a multimeter. Verify polarity is correct. Determine whether the backlight has failed or the unit is not booting by listening for startup sounds or checking USB activity.

If supply voltage is correct and the unit does not boot, perform a factory reset by holding the appropriate key combination during startup. If the backlight is faulty, the display assembly may require replacement. Verify the internal fuse if no voltage is present at the board.

Touchscreen does not respond or responds inaccurately

Check whether the touch input is completely unresponsive or only inaccurate. An inaccurate response typically indicates a calibration issue, while complete non-response may indicate a hardware fault.

Recalibrate the resistive touchscreen via the Control Panel settings accessible during startup. Clean the screen surface with a soft, dry cloth. If the touchscreen remains unresponsive after calibration, the touch overlay may need to be replaced.

HMI cannot communicate with the PLC after project transfer

Verify the IP address or PROFIBUS address configured in the HMI project matches the actual network settings of the panel and PLC. Check that the correct communication driver is selected in the project.

Access the panel's network settings via the Control Panel and confirm the IP address, subnet mask, and gateway. Re-transfer the project after correcting any address mismatches. Ensure PROFINET cables are connected to the correct RJ45 port.

Project transfer from TIA Portal fails or times out

Check the Ethernet connection between the engineering PC and the HMI panel. Confirm the panel is in transfer mode and that no firewall or antivirus software is blocking the TIA Portal communication.

Set the panel to transfer mode manually via the Start Center. Disable Windows Firewall temporarily during transfer. Ensure TIA Portal and the panel firmware versions are compatible, and update panel firmware if necessary.

Panel repeatedly reboots or crashes during runtime

Check for project errors such as infinite loops in scripts or excessive tag polling rates. Monitor memory usage during runtime. Inspect the 24 V DC supply for voltage drops or ripple.

Optimize the project by reducing script complexity and tag update cycles. Ensure the power supply can deliver stable 24 V DC under load. If the issue persists, perform a firmware update and re-transfer the project.

Condition	Repair, Used, Refurbished, New in box (sealed)