Siemens 6AV7456-6TB20-0CG0 SIMATIC IPC477E

Name: Siemens 6AV7456-6TB20-0CG0 SIMATIC IPC477E
Brand: Siemens
SKU: 6AV7456-6TB20-0CG0
Price: 2110.00 EUR
Availability: InStock

€ 2.110,00

Condition

Clear

SKU: 6AV7456-6TB20-0CG0 Category: HMI & Display Brand: Siemens

Description
Additional information

The Siemens 6AV7456-6TB20-0CG0 is a panel PC belonging to the SIMATIC IPC477E series, a high-performance industrial PC platform developed by Siemens for demanding automation and process visualization environments. This unit integrates a 19-inch widescreen multi-touch display with an embedded PC architecture, providing a combined operator panel and computing platform in a single rugged enclosure. It is designed for panel mounting and offers a compact, fanless or fan-cooled configuration depending on the processor variant selected.

The IPC477E features a projected capacitive (PCT) multi-touch screen supporting up to 5 simultaneous touch points, enabling intuitive gesture-based operation. It is equipped with Intel Core processor technology and supports a range of communication interfaces including Ethernet (RJ45), USB 3.0, and optional PROFINET integration. The unit runs Microsoft Windows operating systems and is compatible with SIMATIC WinCC and other SCADA/HMI software packages. The front panel meets IP65 protection rating, making it resistant to dust and water ingress from the front side, and it carries CE and UL certifications.

The SIMATIC IPC477E is widely deployed in manufacturing automation, process industries, and machine tool applications where a robust, high-resolution operator interface with local computing capability is required. Its compatibility with Siemens TIA Portal and SIMATIC software ecosystems makes it a natural fit for integration into Siemens-based control architectures. Industries such as automotive, food and beverage, chemical processing, and discrete manufacturing commonly use this platform for supervisory control and data acquisition tasks.

Technical Specifications

Display Size	19 inch
Touch Technology	Projected Capacitive (PCT) Multi-Touch, up to 5 touch points
Display Colors	16.7 million colors
Input/Operating Voltage	24 V DC
IP/Protection Rating	IP65 (front panel)
Communication Interface	2x Ethernet RJ45, 4x USB 3.0, 1x DisplayPort
Operating Temperature	0 °C to +50 °C
Storage Temperature	-20 °C to +60 °C
Relative Humidity	5% to 90% (non-condensing)
Mounting	Panel mounting
Operating System	Windows 10 IoT Enterprise
Certifications	CE, UL, cULus
Series/Product Family	SIMATIC IPC477E

Common Error Codes & System Events

Event ID: 100: Operating system startup failure or boot error detected during POST sequence.
Check storage media (SSD/HDD) integrity, verify BIOS settings, and attempt system restore or OS reinstallation.
Event ID: 1000: Application crash or unexpected termination of HMI runtime software (e.g., WinCC Runtime).
Review Windows Event Viewer logs, reinstall or repair the HMI runtime software, and check for software compatibility issues.
Event ID: 10000: Loss of communication between HMI runtime and connected PLC or controller.
Verify Ethernet cable connections, check IP address configuration, confirm PLC is in RUN mode, and review communication driver settings.
BIOS POST Error: Hardware component not detected during power-on self-test, such as missing RAM or storage device.
Reseat RAM modules and storage devices, clear CMOS settings, and verify hardware compatibility with the IPC477E platform.
Temperature Warning: Internal temperature of the IPC has exceeded the recommended operating threshold.
Check ambient temperature, clean air vents and filters, verify fan operation (if fan-cooled variant), and ensure adequate panel ventilation.
Watchdog Timeout: System watchdog timer has triggered a reset due to software hang or unresponsive application.
Investigate application causing the hang, review watchdog configuration in BIOS or software, and update or patch the offending software.
Drive Failure Warning: S.M.A.R.T. diagnostic has detected potential failure of the internal SSD or HDD storage device.
Back up all data immediately, replace the storage device with a compatible SSD, and restore the system image.

Frequently Asked Questions

What display size and touch technology does the 6AV7456-6TB20-0CG0 use?

This unit features a 19-inch widescreen display with projected capacitive (PCT) multi-touch technology supporting up to 5 simultaneous touch points.

What operating system does the SIMATIC IPC477E 6AV7456-6TB20-0CG0 run?

The IPC477E in this configuration runs Windows 10 IoT Enterprise, which is compatible with SIMATIC WinCC and TIA Portal-based HMI applications.

What is the supply voltage for this panel PC?

The 6AV7456-6TB20-0CG0 operates on a 24 V DC supply voltage, which is standard for Siemens industrial panel PCs.

Is the 6AV7456-6TB20-0CG0 compatible with Siemens TIA Portal and WinCC?

Yes, the SIMATIC IPC477E is fully compatible with Siemens TIA Portal engineering software and SIMATIC WinCC Runtime for HMI and SCADA applications.

What is the front panel protection rating of this unit?

The front panel of the 6AV7456-6TB20-0CG0 meets IP65 protection, providing complete protection against dust and resistance to water jets.

Troubleshooting

Display remains blank after power is applied

Check the 24 V DC supply voltage at the power connector using a multimeter. Verify that the power LED indicator status and listen for fan or HDD activity to determine if the unit is booting.

If supply voltage is correct and the unit appears to boot without display output, check the DisplayPort connection for an external monitor. If no output is present at all, the internal display backlight inverter or display panel may require replacement.

Touch screen does not respond or registers incorrect touch positions

Clean the screen surface and check for any contamination or moisture on the PCT touch surface. Verify that the touch controller driver is correctly installed in Windows Device Manager.

Recalibrate the touch screen through the Windows control panel or Siemens-provided calibration utility. If the issue persists, update or reinstall the touch controller driver, or replace the touch overlay assembly.

HMI runtime software loses communication with the PLC intermittently

Check Ethernet cable integrity and switch/hub connections. Use the Windows network diagnostics or ping test to verify continuous connectivity to the PLC IP address.

Replace the Ethernet cable if signal quality is poor. Assign static IP addresses to both the IPC and PLC to avoid DHCP-related address changes. Review and adjust communication timeout parameters in the WinCC project settings.

System overheats and shuts down unexpectedly

Monitor internal temperature via SIMATIC IPC DiagMonitor or BIOS hardware monitor. Check that all ventilation slots are unobstructed and that the installation environment is within the 0 to 50 degrees C operating range.

Clean dust filters and ventilation openings. Ensure the panel cutout provides adequate clearance around the unit. If a fan-cooled variant, verify fan operation and replace the fan module if it has failed.

Unit fails to boot and displays a BIOS error or black screen with error text

Attempt to enter BIOS setup during POST by pressing the appropriate key. Check if the SSD or HDD is detected in the BIOS storage configuration menu.

If the storage device is not detected, reseat or replace the SSD. If the device is detected but the OS fails to load, use the Siemens recovery media to restore the factory system image to the storage device.

Condition	Repair, Used, Refurbished, New in box (sealed)