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    • Siemens 6AV6371-2BQ17-5AJ0 SIMATIC WinCC
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    Siemens 6AV6371-2BQ17-5AJ0 SIMATIC WinCC

    € 372,00

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    SKU: 6AV6371-2BQ17-5AJ0 Category: HMI & Display Brand: Siemens
    • Description
    • Additional information

    The Siemens 6AV6371-2BQ17-5AJ0 is a WinCC (Windows Control Center) runtime or configuration software license belonging to Siemens' SIMATIC HMI software family. WinCC is a PC-based SCADA and HMI software platform developed by Siemens for industrial process visualization, monitoring, and control. This part number corresponds to a specific WinCC software package or runtime license variant within the SIMATIC HMI product line.

    WinCC provides a comprehensive set of tools for creating and operating HMI applications on standard PC hardware running Windows operating systems. Key features include a powerful graphics editor, tag management, alarm logging, trend displays, report generation, and historical data archiving. The software supports a wide range of communication interfaces including PROFIBUS, PROFINET, MPI, and OPC/OPC UA, enabling connectivity to SIMATIC S7 PLCs and third-party controllers. Redundancy configurations, user administration, and audit trail functionality are available for demanding process environments.

    WinCC is widely deployed in process industries such as chemical, pharmaceutical, water treatment, oil and gas, and power generation, as well as in discrete manufacturing and infrastructure applications. Its scalability allows use from single-station HMI setups to large distributed multi-server SCADA architectures. The software is particularly suited to applications requiring detailed process visualization, data logging, and integration with Siemens SIMATIC automation systems.

    Technical Specifications

    Software Platform SIMATIC WinCC
    Operating System Compatibility Windows 10 / Windows Server (64-bit)
    Communication Interfaces PROFIBUS, PROFINET, MPI, OPC, OPC UA
    PLC Compatibility SIMATIC S7-300, S7-400, S7-1200, S7-1500, and third-party via OPC
    Series/Product Family SIMATIC WinCC V7
    License Type Software license (runtime/engineering)
    Redundancy Support Yes (server redundancy configurable)
    Alarm Logging Yes, with historical archiving
    Trend/Data Archiving Yes, process value archiving included
    User Administration Yes, role-based access control
    Certifications CE, UL
    Audit Trail Available for regulated industries (e.g. FDA 21 CFR Part 11)

    Common Error Codes & System Events

    Event ID: 1000000
    WinCC runtime startup error — the runtime application failed to initialize correctly.
    Check Windows Event Viewer for detailed error messages. Verify license dongle or software license is correctly installed and recognized.
    Event ID: 10241
    Connection to PLC lost — communication between WinCC and the configured SIMATIC controller has been interrupted.
    Check network or PROFIBUS/MPI cabling. Verify PLC is powered and running. Check channel driver configuration in WinCC Tag Management.
    Event ID: 10242
    Tag read/write error — a process tag could not be read from or written to the connected controller.
    Verify tag address configuration in WinCC. Confirm the PLC data block or address exists and is accessible. Check communication driver status.
    Event ID: 10600
    Archive error — the process value or alarm archive could not be written, possibly due to disk space or database issues.
    Check available disk space on the archive drive. Verify SQL Server or WinCC database service is running. Review archive configuration settings.
    Event ID: 10001
    License not found or invalid — WinCC runtime cannot find a valid license for the configured tag count or feature set.
    Insert the correct USB license dongle or verify the software license via Siemens Automation License Manager (ALM). Ensure the license matches the required tag count.
    Event ID: 11000
    Redundancy switchover event — the redundancy partner server has taken over as the active server.
    Investigate the cause of the primary server failure. Check network connectivity, hardware status, and Windows Event Viewer on the primary server before switching back.
    Event ID: 10400
    User administration error — a user login attempt failed or user rights configuration is inconsistent.
    Verify user accounts and roles in WinCC User Administrator. Reset passwords if necessary and ensure the user database is not corrupted.

    Frequently Asked Questions

    What is the tag count or power tags supported by this WinCC license?

    The specific tag count for part number 6AV6371-2BQ17-5AJ0 is defined by the license variant encoded in the part number. WinCC licenses are available in tiers ranging from 128 tags up to unlimited tags; consult the Siemens SIMATIC WinCC catalog or the Automation License Manager to confirm the exact tag count for this SKU.

    Is WinCC 6AV6371-2BQ17-5AJ0 compatible with SIMATIC S7-1500 PLCs?

    Yes, WinCC V7 supports communication with SIMATIC S7-1500 controllers via PROFINET and OPC UA. The appropriate channel driver must be configured within WinCC Tag Management.

    Does this WinCC license require a USB dongle or is it a software-based license?

    WinCC licenses in this product family can be delivered as USB hardware dongles or as software licenses managed through the Siemens Automation License Manager (ALM). The specific delivery method depends on the order configuration of this part number.

    Can WinCC be used in a redundant server configuration?

    Yes, WinCC supports server redundancy where a standby server automatically takes over if the primary server fails, ensuring continuous process monitoring and data archiving without operator intervention.

    What database system does WinCC use for archiving?

    WinCC uses Microsoft SQL Server as its underlying database engine for process value archiving, alarm logging, and user data storage. The appropriate SQL Server version is typically installed as part of the WinCC installation package.

    Troubleshooting

    WinCC Runtime fails to start and displays a license error

    Open the Siemens Automation License Manager (ALM) and check whether a valid WinCC license is present and not expired or transferred. Verify the USB dongle is recognized by Windows Device Manager if a hardware license is used.

    Insert the correct USB license dongle or use ALM to transfer a valid software license to the local machine. Ensure the license tag count matches or exceeds the number of tags configured in the project.

    Process tags show no values or display connection errors in runtime

    Check the WinCC channel diagnostics in the Tag Management editor. Verify the communication driver (e.g. SIMATIC S7 Protocol Suite) is running and the PLC IP address or MPI/PROFIBUS address is correctly configured.

    Correct the PLC address settings in the channel driver configuration. Restart the channel driver from WinCC Explorer. Verify network connectivity to the PLC using a ping test or STEP 7 / TIA Portal online diagnostics.

    Alarm archive or process value archive stops recording data

    Check available disk space on the drive where WinCC archives are stored. Verify that the Microsoft SQL Server service is running via Windows Services. Review WinCC archive configuration for any size or time limits that may have been reached.

    Free up disk space or expand storage capacity. Restart the SQL Server service if it has stopped. Adjust archive segmentation settings in WinCC to prevent future overflow, and consider enabling automatic archive backup and deletion of old segments.

    WinCC project cannot be opened after a Windows update or PC migration

    Version mismatches between the installed WinCC software and the project version can prevent projects from opening. Check the WinCC version installed versus the version used to create the project.

    Install the correct WinCC service pack or version that matches the project. If migrating from another PC, use the WinCC project migration tool to upgrade the project to the currently installed WinCC version before opening.

    Users cannot log in to WinCC Runtime or user administration is inaccessible

    Check whether the WinCC User Administrator database is intact. Verify that the Windows user account running WinCC has sufficient permissions. Confirm that no group policy changes have restricted access.

    Reset user credentials within WinCC User Administrator using an account with administrator rights. If the user database is corrupted, restore it from a backup. Ensure the WinCC service account has the required Windows permissions as specified in the WinCC installation documentation.

    Condition

    Repair, Used, Refurbished, New in box (sealed)

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