Siemens 6AV7464-3DB02-0AT0 SIMATIC IPC477C

Name: Siemens 6AV7464-3DB02-0AT0 SIMATIC IPC477C
Brand: Siemens
SKU: 6AV7464-3DB02-0AT0
Price: 943.00 EUR
Availability: InStock

€ 943,00

Condition

Clear

SKU: 6AV7464-3DB02-0AT0 Category: HMI & Display Brand: Siemens

Description
Additional information

The Siemens 6AV7464-3DB02-0AT0 is a panel PC belonging to the SIMATIC IPC477C series, manufactured by Siemens as part of its industrial PC product line. This unit is a high-performance, panel-mounted industrial PC designed for demanding human-machine interface (HMI) and visualization tasks in industrial environments. It combines a robust flat-panel display with an integrated PC platform, offering a compact all-in-one solution for process visualization and control.

The SIMATIC IPC477C 6AV7464-3DB02-0AT0 features a 19-inch widescreen TFT display with a resolution of 1280 x 1024 pixels and resistive touch functionality, enabling reliable operator interaction even in harsh conditions. The unit is powered by an Intel Core i5 or i7 processor (depending on configuration) and supports Windows-based operating systems, providing a familiar environment for SCADA and HMI software such as Siemens WinCC. It includes multiple communication interfaces including Ethernet (RJ45), USB ports, and optionally PROFIBUS or PROFINET, and carries an IP65 protection rating on the front panel for resistance to dust and water ingress.

The IPC477C is widely deployed in the automotive, food and beverage, pharmaceutical, and chemical processing industries, where reliable visualization and control of complex processes is required. Its panel-mount design makes it suitable for integration into control cabinets and operator panels on production lines and process plants. The combination of industrial-grade hardware, broad software compatibility, and robust construction makes it a practical choice for continuous 24/7 operation in demanding manufacturing environments.

Technical Specifications

Display Size	19 inch
Display Resolution	1280 x 1024 pixels
Display Type	TFT LCD
Touch Technology	Resistive touchscreen
Input Voltage	24 V DC
IP Protection Rating (Front)	IP65
Operating Temperature	0 °C to +50 °C
Storage Temperature	-20 °C to +60 °C
Relative Humidity	5% to 90% (non-condensing)
Communication Interfaces	2x Ethernet RJ45, 4x USB, 1x DisplayPort
Mounting	Panel mounting
Series/Product Family	SIMATIC IPC477C
Certifications	CE, UL, cULus
Operating System Support	Windows 7, Windows 10 (depending on configuration

Common Error Codes and System Events

Event ID: 1000: Application error — an application running on the IPC has crashed or encountered a fatal exception.
Check Windows Event Viewer for details. Restart the affected application or reinstall the software if the issue persists.
Event ID: 6008: Unexpected shutdown — the system was shut down unexpectedly, possibly due to a power failure or hardware fault.
Check the 24 V DC power supply for stability. Inspect power connectors and cables. Review event logs for preceding errors.
BIOS POST Error: Hardware component not detected during Power-On Self-Test, such as missing RAM or storage device.
Reseat RAM modules and storage devices. Verify all internal connectors are secure. Replace faulty hardware components if necessary.
WinCC Runtime Error: WinCC visualization software has encountered a runtime fault, preventing normal HMI operation.
Restart WinCC Runtime. Check project configuration for errors. Verify communication connections to the PLC are active and correctly configured.
Watchdog Timeout: The system watchdog has triggered due to the operating system or application becoming unresponsive.
Investigate CPU load and running processes. Check for software loops or memory leaks. Reboot the system and monitor for recurrence.
Temperature Warning: Internal temperature of the IPC has exceeded the warning threshold, risking thermal shutdown.
Check ambient temperature and ventilation around the panel. Clean air filters if present. Verify the cooling fan is operational.
Drive Failure / S.M.A.R.T. Error: The internal hard disk or SSD is reporting imminent failure via S.M.A.R.T. diagnostics.
Back up all data immediately. Replace the storage device with a compatible unit and restore the operating system and application software.
Network Link Down: Ethernet interface has lost its network connection, disrupting communication with PLCs or SCADA systems.
Check Ethernet cable connections and switch/hub status. Verify network configuration (IP address, subnet mask). Replace cable or network adapter if faulty.

Frequently Asked Questions

What is the display size and resolution of the 6AV7464-3DB02-0AT0?

This unit features a 19-inch TFT LCD display with a resolution of 1280 x 1024 pixels and a resistive touchscreen interface.

What is the supply voltage for the SIMATIC IPC477C?

The IPC477C operates on a 24 V DC supply voltage, which is standard for Siemens industrial panel PCs.

What operating systems are supported by this panel PC?

The SIMATIC IPC477C supports Windows 7 and Windows 10 operating systems, depending on the specific hardware configuration ordered.

What is the front panel protection rating of the 6AV7464-3DB02-0AT0?

The front panel of this unit carries an IP65 protection rating, providing full dust protection and resistance to water jets.

Is this panel PC compatible with Siemens WinCC?

Yes, the SIMATIC IPC477C is fully compatible with Siemens WinCC and WinCC flexible visualization software, and is a common platform for SCADA and HMI applications in Siemens automation environments.

Troubleshooting

Display remains blank after power is applied

Check the 24 V DC supply voltage at the power connector. Verify the power LED status. Attempt to connect an external monitor via the DisplayPort output to determine if the issue is with the display or the PC itself.

If the external monitor shows output, the internal display or backlight inverter may be faulty and requires replacement. If no output is present on either display, inspect the internal power supply and mainboard for faults.

Touchscreen does not respond or responds inaccurately

Check for physical damage or contamination on the touchscreen surface. In Windows Device Manager, verify the touch controller is recognized without errors. Attempt a touchscreen recalibration via the operating system settings.

Clean the touchscreen surface with a soft, dry cloth. Recalibrate the resistive touchscreen using the Windows calibration tool. If the issue persists, the touchscreen overlay or controller board may need replacement.

System fails to boot and displays a BIOS error or stops at POST

Listen for BIOS beep codes and note any error messages on screen. Reseat RAM modules and check that the storage device (HDD or SSD) is detected in BIOS setup.

Reseat or replace RAM modules. If the storage device is not detected, replace the HDD or SSD. Re-flash the BIOS if a corruption is suspected, following Siemens service documentation.

WinCC or HMI application loses communication with the PLC

Check the Ethernet cable connections and verify the network link LEDs are active. Ping the PLC from the IPC to confirm network connectivity. Review WinCC connection diagnostics for specific error messages.

Replace faulty Ethernet cables. Verify IP address configuration on both the IPC and PLC. Restart the WinCC Runtime and re-establish the communication channel. Check firewall settings that may be blocking the communication protocol.

System overheats and shuts down unexpectedly

Check the ambient temperature around the panel. Inspect ventilation openings for blockages. Monitor CPU and system temperatures using a diagnostic tool within Windows.

Ensure adequate ventilation around the panel cutout. Clean any dust from ventilation slots. Verify the internal cooling fan is operational and replace it if it has failed. Reduce ambient temperature if it exceeds the rated operating range.

Condition	Repair, Used, Refurbished, New in box (sealed)