Siemens 6AV6371-1HQ17-5AX0 SIMATIC WinCC

Name: Siemens 6AV6371-1HQ17-5AX0 SIMATIC WinCC
Brand: Siemens
SKU: 6AV6371-1HQ17-5AX0
Price: 1140.00 EUR
Availability: InStock

€ 1.140,00

Condition

Clear

SKU: 6AV6371-1HQ17-5AX0 Category: HMI & Display Brand: Siemens

Description
Additional information

The Siemens 6AV6371-1HQ17-5AX0 is a WinCC (Windows Control Center) runtime software license belonging to Siemens' SIMATIC HMI software family. WinCC is a supervisory control and data acquisition (SCADA) and human-machine interface (HMI) software platform designed for process visualization and operator control on PC-based systems. This particular part number corresponds to a WinCC runtime license with a specific tag count configuration, enabling industrial process monitoring and control on standard or industrial PC hardware.

The WinCC runtime software supports a wide range of communication interfaces including PROFIBUS, PROFINET, MPI, and OPC UA, enabling seamless integration with SIMATIC S7 PLCs and third-party automation systems. It provides features such as alarm management, trend displays, historical data archiving, user access control, and scripting via VBScript or C-Script for custom automation logic. The software runs on Windows-based operating systems and supports redundant server configurations for high-availability applications, along with web client access for remote monitoring.

WinCC is widely deployed in process industries such as chemical, pharmaceutical, oil and gas, water treatment, and power generation, as well as in discrete manufacturing environments including automotive assembly and food and beverage production. Its scalability from small standalone HMI stations to large distributed SCADA systems with multiple servers and clients makes it suitable for both simple machine-level visualization and plant-wide supervisory control. The PC-based platform allows integration with enterprise-level systems via standard IT interfaces and databases.

Technical Specifications

Software Type	SCADA / HMI Runtime Software
Platform	PC-based (Windows OS)
Product Family	SIMATIC WinCC
Communication Interfaces	PROFIBUS, PROFINET, MPI, OPC UA, OPC DA
Scripting Support	VBScript, C-Script
Redundancy Support	Yes, server redundancy supported
Web Access	Yes, via WinCC Web Navigator
Archiving	Process value archiving, alarm archiving
Certifications	CE, UL
PLC Compatibility	SIMATIC S7-300, S7-400, S7-1200, S7-1500, and third-party via OPC
Operating System	Windows (industrial PC or standard PC)
License Type	Runtime license (tag-count based)

Common Error Codes & System Events

Event ID: 1000000: WinCC runtime startup error — the runtime system failed to initialize correctly.
Check Windows Event Viewer for detailed error messages. Verify that all required WinCC components are installed and that the license (dongle or software license) is valid and detected.
Event ID: 1001000: Communication channel error — the configured communication driver cannot establish a connection to the PLC or remote device.
Verify network connectivity, check PLC address settings in the WinCC tag management, and confirm the communication driver is correctly installed and configured.
Event ID: 1002000: Archive database error — the process value or alarm archive cannot be accessed or written to.
Check available disk space, verify SQL Server service is running, and check database integrity using the WinCC database tools.
Event ID: 1003000: License error — no valid WinCC runtime license detected or tag count exceeded.
Insert the correct hardware dongle or verify the software license is activated. Ensure the number of configured tags does not exceed the licensed tag count for this part number.
Event ID: 1004000: Redundancy switchover event — the active WinCC server has failed and the standby server has taken over.
Investigate the cause of the primary server failure. Check hardware health, network connections, and Windows system logs on the primary server before attempting to restore it to active status.
Event ID: 1005000: Script runtime error — a VBScript or C-Script function has encountered an execution error.
Review the WinCC diagnostics log for the specific script and line number causing the error. Correct the script logic or handle exceptions appropriately within the script code.
Event ID: 1006000: Tag read/write error — a configured process tag cannot be read from or written to the connected controller.
Verify the tag address is correct in WinCC tag management, confirm the PLC program has the corresponding data block or address active, and check communication channel status.

Frequently Asked Questions

What is the tag count supported by the 6AV6371-1HQ17-5AX0 license?

The 6AV6371-1HQ17-5AX0 is a WinCC runtime license with a specific tag count defined by the part number configuration. Refer to the Siemens SIMATIC WinCC catalog or your Siemens sales representative to confirm the exact tag count for this license variant, as tag counts range from 128 to 150,000 or more depending on the license.

Is a hardware dongle required to run this WinCC runtime license?

WinCC runtime licenses can be delivered as hardware-based (USB dongle) or software-based licenses depending on the order configuration. Check the delivery contents and the Siemens Automation License Manager (ALM) to confirm the license type and activation method for this specific part number.

Which SIMATIC PLCs are compatible with this WinCC runtime software?

WinCC is compatible with the full range of SIMATIC S7 PLCs including S7-300, S7-400, S7-1200, and S7-1500 via native SIMATIC drivers. Third-party PLCs and devices can be integrated using OPC DA or OPC UA interfaces.

Can WinCC be used in a redundant server configuration?

Yes, WinCC supports server redundancy where a standby server automatically takes over if the active server fails. Redundancy requires appropriate WinCC options and licenses for both the primary and standby servers.

What operating systems are supported by this WinCC runtime?

WinCC runtime is supported on Windows-based operating systems including Windows 10 (64-bit) and Windows Server editions as specified in the Siemens compatibility list for the installed WinCC version. Always verify the exact OS compatibility for the specific WinCC version being installed.

Troubleshooting

WinCC runtime fails to start and displays a license error on launch

Open the Siemens Automation License Manager (ALM) and check whether a valid WinCC runtime license is present and not expired. Verify the USB dongle is inserted if a hardware license is used.

Insert the correct USB license dongle or transfer the software license to the target PC using ALM. Ensure the licensed tag count matches or exceeds the number of tags configured in the WinCC project.

No communication between WinCC and the SIMATIC PLC — all tags show error status

Check the WinCC channel diagnostics in the Tag Management. Verify the IP address or MPI/PROFIBUS address of the PLC is correctly configured. Ping the PLC from the WinCC PC to confirm network connectivity.

Correct the PLC address in the WinCC communication channel settings. Ensure the network cable is connected and the PLC is in RUN mode. Restart the WinCC channel driver if the connection was previously established.

WinCC alarm archive or process value archive stops recording data

Check available disk space on the archive drive. Verify that the Microsoft SQL Server service (used by WinCC for archiving) is running via Windows Services. Review WinCC diagnostics for database-related error messages.

Free up disk space or expand the archive storage. Restart the SQL Server service if it has stopped. Use the WinCC database tools to check and repair archive integrity if corruption is suspected.

WinCC runtime screen displays stale or frozen data values

Check whether the communication channel is still active in WinCC diagnostics. Determine if the issue affects all tags or only specific tags linked to a particular PLC or data block.

Restart the affected communication channel driver within WinCC. If the problem persists, restart the WinCC runtime. Investigate PLC-side issues such as CPU overload or network congestion that may be causing delayed responses.

WinCC project cannot be opened after a Windows update or software reinstallation

Check the WinCC version compatibility with the installed Windows OS version. Review the Windows Event Viewer for application errors related to WinCC components or SQL Server.

Repair the WinCC installation using the original installation media. Ensure all WinCC service packs and patches are applied in the correct order. Restore the project from a backup if project files have become corrupted.

Condition	Repair, Used, Refurbished, New in box (sealed)